In-Store Video Analytics for Retailers & Mall Operators

Transforming In-Store Images/Videos into Business Value using Artificial Intelligence

SUPER SIMPLE PLUG & PLAY SOLUTION

Gain unprecedented visibility into store operations and customer experience

Nowadays, in retail stores and malls a lot of information is captured in the form of videos, which are primarily used for loss prevention, theft analysis and mostly post-morterm analysis when a mishap happens. Real-time video analytics can unravel a mountain of insights from videos captures in-stores and help improve store operations and customer experience. Infilect has created an industry leading smart camera (based on AWS Deeplens) that captures and processes videos in real-time in the device and send interesting events to the store owner. Through a simple plug and play solution, start getting deep insights about whats happening in your store on your mobile device instantly after you deploy our solution. Just plug it in the entrance and exit of the store and see deep in-store video analytics flowing instantly

USECASES

A comprehensive suite of insights that provide unprecedented visibility into retail reality

ACCURATE FOOTFALL ANALYTICS

Gone are the days of using foot fall ‘clickers’ or manual counting of customers to your stores. Get highly accurate footfall count of customers entering your store and leaving your store. Accurate number of visitors and time of stay can help you improve on staff allocation, product placement, product stocking and more.

CUSTOMER DEMOGRAPHY ANALYTICS

Understanding who your customers are helps you provide product selections tailored to their needs. Deeply understand your customer demography to improve your store offerings, placement of products, arrangement of isles and staff allocation to enhance customer experience

CUSTOMER DWELL TIME

More the customer stays in your store, more opportunities for them to purchase. Know how long your customers are spending time in your store. Correlate it with their basket size and derive invaluable sales insights. Using just the entry and exit camera, get accurate dwell time of individual shoppers.

UNIQUE, REPEAT VISITORS

Wouldn’t it be great if you know a customer who enters your store has already visited your store. Repeat visitors are more likely to purchase your products compared to new visitors. Shouldn’t you be taking extra care of such repeat customers?  Using advanced face recognition technology, automatically identify if a visitor is a new visitor or a repeat visitor, how frequently a shopper visits your store, how many unique visitors come into your store every day. Delight repeat visitors with personalised offers to increase sales.

QUEUE OVERLOAD ALERTS

Customers hate waiting in queues. We all know that. But many times, your queues are overloaded and give extremely unpleasant experience to your customers just at the point they want to pay for your products and leave. Automatically identify overloaded queue and send alerts to floor managers to increase the number of queue and billing staff. Delight your users with smoothly moving queues.

PASS BY TRAFFIC

Every customer who passes by your store but does not enter is a lost opportunity. Automatically count the number of shoppers who pass by your store without entering your store. Improve your front facing ads, sale information or dress up your mannequins and attract more shoppers into your store. Quickly A/B test which offers or products display in front of your store attract more customers.

STORE HEAT MAPS

Accurately track every customer across your store and generate heat maps for your store layout to know which parts of your store attracts more customers. Correlate it with the products and staff availability in that part of the store to gain deeper insights. Gain understanding of high performing locations in store and make them super easily accessible.

SHELF REPLENISHMENT ALERTS

Automatically detect products available on shelves, when products are misplaced, when shelves run out of products using accurate object detection technology that detect different brands/products. Infilect’s breakthrough computer vision technology can detect products at SKU level and trigger custom alerts based on product availability to the right category manager. Keep your shelves always full and delight your customers with great product selection.

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Get unprecedented visibility into retail operation and customer experience today!