Last Updated: May 14, 2026‍

‍Infilect Technologies Private Limited (“Infilect”, “we”, “our”, or “us”) operates the InfiViz Shots mobile application (“App”). This Privacy Policy explains how we collect, use, store, process, and share information when you use the App.

1. About the Application

InfiViz Shots is an enterprise retail execution and retail audit application used for capturing retail shelf images, videos, and related operational data for business analytics, retail compliance, merchandising, and AI-powered retail insights.

The application is intended for authorized business users only and is not intended for use by children under the age of 18.

2. Information We Collect

2.1 User Account Information

When users access the application, we may collect and store:

- First Name
- Last Name
- User ID
- Email Address (optional)

This information is used for user authentication, account management, audit tracking, and operational workflows.

2.2 Camera and Media Data

The application requires access to the device camera and media storage to:
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- Capture retail shelf images and videos
- Upload captured content to backend systems
- Enable AI-powered retail analysis
- Support retail execution workflows

Captured images and videos may be temporarily stored on the device before secure upload to backend systems.

2.3 Location Information

The application collects GPS location information to:

- Geo-tag retail stores and captured images
- Validate retail audit locations
- Support fraud prevention and operational verification

Location access is used only while using the application and for legitimate business purposes associated with retail execution workflows.

2.4 Device and Diagnostic Information

We may collect limited diagnostic and technical information including:

- Device type and OS version
- Application version
- Crash logs
- Performance diagnostics
- Usage analytics

This information helps us improve application stability, performance, and reliability.

3. Permissions Used by the Application

The application may request the following permissions:
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Permission                Purpose
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Camera.                     Capture retail audit photos/videos
Photos/Storage.     Store and upload captured media
Location.                   Geo-tagging and fraud prevention
Notifications.           Operational alerts and updates

Permissions are requested only as required for application functionality.

4. How We Use Information

We use collected information for:

- User authentication and account management
- Retail audit workflows
- AI-based image and video analysis
- Retail analytics and reporting
- Geo-verification and fraud prevention
- Product improvement and diagnostics
- Customer support and troubleshooting

5. AI and Automated Processing

The application may use:

- On-device AI models
- Cloud-based AI processing services

These AI systems are used for retail image analysis, quality checks, and operational workflows.

AI processing is performed solely for business and operational purposes related to the services provided by Infilect.

6. Third-Party Services

The application may use third-party service providers including:

- Firebase Analytics
- Firebase Crashlytics
- Amplitude Analytics
- Freshdesk Support Services

These services may collect limited technical and diagnostic information in accordance with their respective privacy policies.

7. Data Sharing and Disclosure

Data collected through the application may be shared only with:

- Authorized customers and enterprise clients designated for the relevant retail programs
- Trusted infrastructure and analytics service providers supporting the platform

User data is not sold to third parties.

Data belonging to one client is not shared with other unrelated clients.

8. Data Storage and Retention

Captured media and operational data may be temporarily stored on the device before synchronization with backend systems.

Data retention and archival policies are configurable based on customer requirements and operational needs. Archived or expired data may be periodically cleaned up from local storage and backend systems.

9. Data Security

We implement reasonable technical and organizational safeguards to protect user data, including:

- Secure authentication mechanisms
- Encrypted communication channel
- Controlled backend access
- Infrastructure monitoring and logging

However, no method of electronic transmission or storage is completely secure.

10. User Choices and Controls

Users may manage certain device permissions through their mobile operating system settings.

If users wish to raise concerns regarding their data, they may contact us using the contact details provided below.

11. Children’s Privacy

The application is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
Updated versions will be published on this page along with the revised effective date.
Continued use of the application after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or data handling practices, please contact:

Infilect Technologies Private Limited
Website: https://www.infilect.com
Email: legal@infilect.com
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