Infilect Technologies Private Limited
Applies to: www.infilect.com, www.infiviz.ai, and its product subdomains and other subdomains
1. Introduction and Scope
Infilect Technologies Private Limited and its affiliates as well as subsidiaries (“Infilect”, “we”, “us”, “our”) respect the privacy of everyone who interacts with us. This Privacy Policy explains what personal data we collect when you visit www.infilect.com and its subdomains, request a demonstration, complete a contact or enquiry form, download a case study, whitepaper or other gated resource, subscribe to our communications, register for or attend an event we host, apply for a role with us, or otherwise engage with our marketing and sales activities. It also explains how we use, share, retain and protect that data, and the rights available to you.
This Policy does not apply to the processing we carry out on behalf of our enterprise customers within the InfiViz platform or our other products. Where a customer deploys our products, that customer determines the purposes and means of the processing and Infilect acts as its processor. Our processing in that capacity is governed by the agreement with that customer.
Related notices:
| Notice | What it covers |
|---|---|
Mobile Application Privacy Policy | Our mobile applications, including InfiViz Shots and InfiViz Pulse |
Privacy and Data Protection Statement | How we handle personal data across the Infilect group as controller and as processor |
Website Terms of Use, Click-Wrap Agreement and Policies | The terms on which you may use this website |
End User Licence Agreement | The terms on which our software products are licensed |
2. Who We Are
| Entity | Infilect Technologies Private Limited |
|---|---|
Registered office | Indiqube Ascent, Mahakavi Vemana Road, KHB Block, Koramangala 4-B, 5th Block, Bengaluru, Karnataka 560034, India |
US affiliate | Infilect Inc., 1401 21st Street, Suite 6028, Sacramento, California 95811, United States |
Privacy contact | support@infilect.com |
General enquiries | support@infilect.com |
For personal data collected through this website, Infilect is the data fiduciary under India’s Digital Personal Data Protection Act, 2023, and the data controller under the EU General Data Protection Regulation and the UK GDPR.
3. Personal Data We Collect
| Category | Examples | Source |
|---|---|---|
Contact and business data | contact@contact.com | Provided by you through forms, demo requests, event registrations and correspondence |
Marketing preferences | contact@contact.com | Provided by you, or observed from your interaction with our website and communications |
Technical and usage data | contact@contact.com | Collected automatically when you visit the website |
Recruitment data | contact@contact.com | Provided by you, or by a recruitment agency acting for you |
Correspondence | contact@contact.com | Provided by you |
We do not knowingly collect special categories of personal data, sensitive personal data or financial account information through this website, and we ask that you do not submit such data to us through website forms. Where a form asks for a business email address, we ask that you use one; we do not require personal email addresses.
4. How We Use Personal Data and Our Legal Bases
| Purpose | Data used | Legal basis |
|---|---|---|
Responding to enquiries, demo requests, partnership enquiries and support requests | Contact and business data; correspondence | Performance of a contract, or steps taken at your request prior to entering a contract; legitimate interests; consent where required by local law |
Providing gated content such as whitepapers, case studies and event materials | Contact and business data; marketing preferences | Steps taken at your request; consent; legitimate interests |
Marketing communications about our products, events and insights | Contact and business data; marketing preferences | Consent, or legitimate interests in business-to-business marketing where permitted by local law |
Operating, securing and improving the website | Technical and usage data | Legitimate interests in maintaining a secure and effective website |
Analytics and measurement of marketing performance | Technical and usage data | Consent for non-essential cookies; legitimate interests for aggregated measurement |
Recruitment and candidate assessment | Recruitment data | Steps taken at your request prior to entering an employment contract; legitimate interests |
Compliance with law, and the establishment, exercise or defence of legal claims | Any of the above, as relevant | Compliance with a legal obligation; legitimate interests |
Where our legal basis is consent, you may withdraw that consent at any time; withdrawal does not affect the lawfulness of processing carried out before withdrawal.
We do not sell personal data, and we do not share personal data for cross-context behavioural advertising, as those terms are defined under United States state privacy laws. We do not use personal data collected through this website to train artificial intelligence or machine-learning models.
5. Cookies and Similar Technologies
We use cookies and similar technologies for three purposes:
- Strictly necessary cookies that enable the website to function, to load content from our content delivery network, and to be secured. These are set without consent because the website cannot be provided without them.
- Performance and analytics cookies that help us understand how the website is used, which pages are visited and how our content performs.
- Marketing cookies that help us measure the effectiveness of our campaigns and understand which channels bring visitors to us.
Non-essential cookies are set only where you have given consent through our cookie banner. That consent can be changed or withdrawn at any time through the cookie preference control on the website, or through your browser settings. Withdrawing consent to non-essential cookies will not affect your ability to browse the website.Some pages embed content from third-party platforms, including video players and social media widgets. Those platforms may set their own cookies when the embedded content is loaded. Their processing is governed by their own privacy notices.A current list of the cookies in use, their purpose and their duration is set out in Annex A and is maintained on our cookie preference page.
6. Disclosure and Sharing
We disclose personal data only as follows:
- To service providers that process personal data on our behalf under written contract and only on our instructions, including providers of website hosting and content delivery, website analytics, customer relationship management, marketing automation, applicant tracking, event management and email delivery;
- To our affiliates within the Infilect group, for the purposes set out in this Policy;
- To professional advisers, auditors and insurers, where necessary and subject to confidentiality obligations;
- To a purchaser or prospective purchaser, and to their advisers and financing sources, in connection with a merger, acquisition, investment, reorganisation, or sale of shares or assets, subject to appropriate confidentiality protections, and to any successor entity following completion of such a transaction; and
- To a court, regulator or law enforcement authority where required by applicable law, or to establish, exercise or defend legal claims.
We do not disclose personal data to third parties for their own independent marketing purposes.
7. International Transfers
Infilect operates in India and the United States and uses cloud infrastructure located in multiple regions. Personal data collected through this website may therefore be transferred to, stored in, or accessed from countries other than the one in which it was collected.
Where personal data originating in the European Economic Area or the United Kingdom is transferred to a country that has not been the subject of an adequacy decision, we rely on the European Commission Standard Contractual Clauses or the UK International Data Transfer Addendum, together with such supplementary technical and organisational measures as are appropriate following a transfer risk assessment. Details of the safeguards applied are available on request from support@infilect.com.
8. Retention
| Data | Retention period |
|---|---|
Contact and marketing data | Retained while the relationship is active and for 36 months after the last meaningful interaction, unless you unsubscribe or object earlier |
Technical and usage data | Retained in identifiable form for up to 36 months; retained thereafter only in aggregated form |
Recruitment data | Retained for 36 months after the conclusion of the recruitment process, or longer where you consent to be considered for future roles |
Correspondence | Retained for the period necessary to resolve the matter, and thereafter for the applicable limitation period |
At the end of the applicable period, personal data is deleted or irreversibly anonymised in accordance with our information deletion procedures.
9. Your Rights
Subject to the law applicable to you, you may have the right to:
- Obtain confirmation of whether we process your personal data, and a copy of that data together with information about how it is processed;
- Have inaccurate or incomplete data corrected, completed or updated;
- Have your data erased;
- Restrict or object to processing, including objecting to direct marketing at any time;
- Receive your data in a structured, commonly used and machine-readable format, and have it transmitted to another organisation;
- Withdraw consent where consent is our legal basis;
- Nominate another individual to exercise your rights in the event of your death or incapacity; and
- In the United States, opt out of the sale or sharing of personal data and of certain profiling, and to limit the use of sensitive personal information.
We do not carry out automated decision-making producing legal or similarly significant effects through this website.
To exercise a right, contact us at support@infilect.com. We will respond within the period required by applicable law and in any event within 30 days, and we will tell you if we need longer. We may ask you for information to verify your identity, and we may decline a request where we are unable to verify it. You may use an authorised agent where the law applicable to you permits this. There is no charge for exercising a right, and we will not discriminate against you for exercising one.
If you are dissatisfied with our response, you may complain to your supervisory authority or, in India, to the Data Protection Board of India.
10. Children
This website is directed at business users. We do not knowingly collect personal data from children, and we do not direct any part of this website at children. If you believe a child has provided us with personal data, contact support@infilect.com and we will delete it.
11. Third-Party Links and Separate Product Sites
The website links to third-party sites and services, including social media platforms, video platforms, app stores and, in some cases, separate product websites operated by Infilect or its affiliates under their own domains. We do not control, and are not responsible for, the privacy practices of third-party sites. Where you follow a link to a separate Infilect product site that publishes its own privacy notice, that notice governs your use of that site. We encourage you to read the privacy notice of any site you visit.
12. Changes to This Policy
We may update this Policy from time to time. The version in force is the one published on this page, and the effective date is stated at the top. Where a change is material we will provide prominent notice on the website and, where required, seek your consent. Superseded versions are retained in our document control system and are available on request.
13. Contact and Grievance Redressal
A grievance will be acknowledged within 120 hours of receipt and resolved within 30 days.
Annex A — Cookies Used on infilect.com
The table below describes the categories of cookies and similar technologies used on this website. The live list, with individual cookie names and durations, is maintained on our cookie preference page and is updated when our tooling changes.
| Category | Purpose | Set without consent? | Typical duration |
|---|---|---|---|
Strictly necessary | Session management, load balancing, security and fraud prevention, content delivery, remembering your cookie choices | Yes | Session to 12 months |
Performance and analytics | Measuring page views, traffic sources, on-page engagement and content performance in aggregate | No — consent required | Up to 14 months |
Marketing and campaign measurement | Attributing website visits to campaigns and measuring campaign effectiveness | No — consent required | Up to 13 months |
Embedded third-party content | Cookies set by embedded video players, social media widgets and similar content when that content is loaded | No — consent required | Set by the third party |
You can manage your preferences at any time using the cookie preference control on this website. Most browsers also allow you to block or delete cookies through their settings; doing so may affect how parts of this website function.
