By Vijay Gabale, Co-founder and CPTO, and Anand Prabhu Subramanian, Co-founder and CEO, Infilect
Today we are sharing one of the most important milestones in Infilect's journey. Infilect is joining Andavi, a US-based sales force automation platform for consumer goods and beverage companies. Together, we will bring visual intelligence and agentic AI to many more brands, distributors and retailers worldwide.
We started building InfiViz, the flagship product of Infilect, in 2018 with a single table, two chairs, our smartphones, and a visual search engine. Our belief was simple: a photo of a store shelf holds answers that spreadsheets and surveys miss. If machines could read shelves the way experienced merchandisers do, consumer goods companies could act faster and sell more.
We did not build from a distance. We walked store aisles, stood beside salespeople and merchandisers, and watched how audits were done by hand. Those visits shaped everything we built, from how fast the app must respond to which insights a field rep actually needs in the moment.
That modest start grew into an enterprise-grade, scalable platform for visual intelligence and agentic AI. Today it supports visits to over tens of thousands of stores and processes millions of images, videos and text records. Every one of them is turned into a decision someone can act on.
Our reach is truly global. We serve customers in over 20 countries across the US, Canada and Mexico, Western and Eastern Europe, the Middle East, India, Southeast Asia, Australia and New Zealand. InfiViz, our flagship product, delivers real-time image recognition for in-store audits. InfiViz works in hypermarkets, convenience stores and traditional trade outlets alike. More than 40 customers have been trusting us for the past several years. They include consumer goods leaders, alcohol beverage brands, and various distributors and merchandising firms.
Over the years, Infilect has grown into a family of agentic AI products. InfiProof manages packaging artwork governance and compliance, automating the path from design to approval. InfiArt creates, evaluates and measures physical and digital marketing creatives. InfiTrade automates document-heavy workflows such as invoice parsing, proof of delivery, three-way matching and customs trade documentation. InfiCite helps in digital shelf management and Generative Engine discovery and optimisation. InfiGram creates, edits and evaluates planograms using shelving principles and sales data. Each product applies the same idea: let AI see, understand and act.
When we started working with Andavi as our preferred partner, it became increasingly clear that Sales force automation is the backbone of retail execution. It manages store visits, automates sales workflows and runs merchandising routines. Adding image recognition and agentic AI to that backbone turns a record of what happened into guidance on what to do next.
Picture a salesperson, merchandiser, store staff member or distributor in an aisle. They capture a photo or video and receive real-time next best actions. They can fix merchandising on the shelf or place an order for out-of-stock products, before leaving the store.
Headquarters gains just as much. Category management and strategy teams can track penetration of key SKUs in key outlets, share-of-shelf adherence, and payouts to outlets and field teams. Competition intelligence covering share of shelf, pricing and out-of-stocks then informs strategic decisions.
Therefore, Andavi gives Infilect two clear paths to grow. First, we can bring visual intelligence and agentic AI to Andavi's hundreds of customers. Second, while InfiViz continues to run and grow standalone, Andavi and Infilect will bring one integrated, AI-led platform spanning field force management, image recognition, pricing, promotion and revenue management, so customers can consolidate their technology stack.
Infilect will operate independently as an Andavi company, with its product, team and existing customer relationships continuing to grow and expand. Becoming part of Andavi provides an opportunity to accelerate its Agentic AI roadmap, extend its global market presence and bring its technology to a broader enterprise customer base. The combined organisation will also focus on strengthening sales and customer support capabilities across the USA, LATAM, Europe and APAC to support global customer engagements and expansion.
Infilect team loves what we do. Retail Tech is hard yet exciting and joining Andavi lets us keep doing what we love, with independence and far greater resources. It is a win for our customers, for Andavi and for us.
For our customers, it is the same InfiViz product, the same team and the same people you work with today. Your app, dashboards and accounts continue, and get broader multi-country support. More features are in the pipeline. With more resources, our roadmap accelerates, and we will expand sales and support teams in the USA, LATAM, EU, and APAC.
To every customer, partner, investor and team member who believed in a company that started at one table: thank you. The next chapter is bigger, and we cannot wait to build it with you. Reach out to us or your account manager with any questions.
